10. Crafty Kits Accessibility Statement

Version: 1.0
Last Updated: 23 July 2026

1. Our Commitment

At Crafty Kits, we believe creativity should be enjoyable and accessible to everyone.

We are committed to making our website and customer service as accessible and easy to use as reasonably possible for all visitors, including people with disabilities or additional access needs.

We aim to provide a positive experience for everyone who wants to explore our craft kits, handmade products and personalised gifts.

2. Business Information

Crafty Kits

Operated by:

Brian Russell (Sole Trader)

46 Helegan Close

Orpington

Kent

BR6 9XH

Email: brian@craftykits.co.uk

Telephone: 07865 324209

3. Our Approach to Accessibility

We aim to consider accessibility when:

creating website content;
adding product information;
updating images;
communicating with customers;
developing new services.

We understand that accessibility is an ongoing process and continue to look for ways to improve.

4. Website Accessibility Features

Where possible, we aim to provide:

clear and simple language;
descriptive product information;
readable text formatting;
logical page structures;
clear navigation;
suitable contrast between text and backgrounds;
meaningful image descriptions where supported;
accessible contact options.

5. Product Information Accessibility

We understand that customers may have different levels of crafting experience.

Our product information aims to clearly explain:

what is included;
required skill level;
materials supplied;
project requirements;
approximate finished sizes;
expected outcomes.

If you need additional information before purchasing, please contact us.

6. Images and Visual Content

We use photographs to help customers understand our products.

We recognise that some customers may use assistive technologies or may have difficulty viewing images.

Where possible, we aim to provide clear descriptions and supporting written information.

7. Customer Support

If you experience difficulty using our website or need information provided in another format, please contact us.

We will do our best to provide assistance, including:

answering questions by email;
providing additional product information;
explaining product details;
helping with ordering queries.

8. Alternative Ways to Contact Us

If using our website presents difficulties, you can contact us directly:

Email: brian@craftykits.co.uk

Telephone: 07865 324209

We are happy to help customers complete enquiries or orders where possible.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites are operated independently and may have their own accessibility standards and policies.

Crafty Kits cannot guarantee the accessibility of external websites.

10. Website Limitations

While we aim to provide an accessible website, we recognise that some areas may not yet meet every accessibility need.

This may include:

older website content;
third-party features;
externally provided tools;
limitations of website platforms.

We welcome feedback to help us improve.

11. Feedback and Accessibility Issues

If you experience any accessibility problems or have suggestions for improvement, please contact us.

Please include:

the page or product affected;
the difficulty experienced;
any suggestions that may help.

We will review feedback and make improvements where reasonably possible.

12. Future Improvements

As Crafty Kits grows, we aim to continue improving accessibility by:

reviewing website content;
improving product descriptions;
making information clearer;
considering accessibility when adding new features.

13. Updates to This Statement

We may update this Accessibility Statement from time to time as our website and services develop.

The latest version will always be available on our website.

14. Contact Us

For accessibility questions or support: